13 April 2018

Engagement/Key Worker (Health/Mental Health Specialism)

We are currently recruiting for an Engagement/ Key Worker specialising in Mental Health. This is a full time role covering all of the North Yorkshire area.

Role Overview:

  • To support unemployed customers with severe health/mental health barriers, through barrier identification and resolution, to enable the client to enter the employment market, undertaking effective job matching activities resulting in job outcomes and identifying sustainable employment opportunities for customers.

  • To ensure high levels of customer service are maintained through follow up contact with employers, customers and other involved parties.

  • To establish and maintain a wide range of referral/signposting organisations and employer networks to support the delivery of the provision to meet the contracted outcomes.

  • To identify and manage a caseload of customers on a one-to-one and group basis covering the whole of North Yorkshire.

  • To work with all partners to facilitate additional referrals to meet contract requirements, improving employability skills and entry to employment for customer.

  • To identify and coordinate a range of recruitment and selection strategies to engage with and recruit additional customers and secure employment for them.

  • To engage and support unemployed customers with severe health/mental health barriers in job search, job matching and sustainability of employment to include delivery of one-to-one and group training sessions.

  • To promote the initiative to internal and external stakeholders through marketing activities and build a bank of referral/sign posting organisations to the initiative across North Yorkshire.

  • To be a source of expert advice regarding employer and vacancy expectations.

  • To liaise closely with all relevant parties to ensure service levels are maintained.

  • To accurately maintain relevant paper-based and IT systems and produce accurate and timely management information.

  • To adhere to quality processes and procedures associated with the delivery of this initiative.

  • To monitor own progress towards business and individual objectives.

  • To highlight and discuss customer issues providing focused learner support where required.

  • To contribute to the overall team achievement of profiled customer outcomes.

  • To encourage occupational development of your customers via ongoing learning and development and promotion of Ixion Holding’s services.

  • To take responsibility for your own appraisal outcomes.

  • Report any quality issues immediately to Quality and Compliance Manager for this initiative.

  • Identify and report new processes to streamline what we do, make continuous improvements and reduce costs.

Experience and Qualifications required:

  • Minimum of Level 2 in Maths, English and ICT or be prepared to complete.
  • IAG Level 3
  • Relevant teaching/support/coaching qualification (minimum PTLLS).
  • Relevant Occupational competence qualifications
  • Proven track record in working with unemployed individuals moving them into sustained employment.
  • Proven experience of working with individuals with health/mental health barriers
  • Full UK Driving Licence and use of a car.
  • Experience of working with Veterans (desirable)

All Roles will require a satisfactory DBS Disclosure check due to the nature of the work to be undertaken.

 

If you are interested in this role please send your current CV to Natalie.Austin@cfappointments.com

 

By applying for this role, you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV will be used and kept only to provide the recruitment services you have requested from us , we will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing CFA. Email info@cfappointment.com

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ABOUT US

 19 Elmfield Road, Bromley, BR1 1LT
 + 44 0208 315 1234
 info@cfappointments.com
 www.cfappointments.com
 cf-appointments

 

By applying for our roles, you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV will be used and kept only to provide the recruitment services you have requested from us , we will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by emailing info@cfappointments.com

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