We’re recruiting an Independent Living Volunteer Coordinator to work as part of a team who develop, coordinate and deliver high quality volunteer support in local communities. This post will require frequent travel around London and the Home Counties.
- Ensure the effective delivery of localised volunteer support to the independent living information and advice services, promoting understanding and uptake of assistive technology in the home.
- Deliver against the agreed volunteer strategy and offer innovative, timely and cost-effective solutions to enable the programme to achieve its aims.
- Ensure that colleagues understand volunteer policies and procedures, applying them fairly and consistently.
- Ensure high quality services by connecting with organisations and individuals.
- To establish a co-production framework that focuses on evolving services to continuously improve.
- Coordinate and facilitate service user forums and groups, collating feedback on the quality of volunteer support and identify areas for improvement.
- Programme co-ordination, delivery and development
- Be responsible for the local volunteer recruitment strategy and processes for your project, in line recruitment targets.
- Be responsible for training volunteers in simple items of assistive technology and ensure completion of Trusted Assessor training so that volunteers are competent to demonstrate assistive technology to community groups.
- Be responsible of volunteers to ensure that recruitment, induction, delivery, communication and support processes are implemented and maintained in the programme.
- Develop and coordinate a timetable of activities delivered by volunteers for targeted groups that will enhance the participant’s wellbeing through understanding and uptake of assistive technology
- Enable volunteers to access online training and any local face-to-face training organised within the agreed development and the programme delivery.
- Undertake one-to-one supervisions with volunteers on an agreed basis.
- Ensure the contribution of volunteers and impact of their support is recognised through reward and recognition activities.
- With support from the National Volunteers’ Team, support the processing of volunteer and other expenses for the programme.
- Good IT skills – to present data via Word, Excel, PowerPoint and PDF
- Knowledge & Experience of volunteering community-based initiatives
- Experience in dealing with and influencing a wide range of people
- Highly organised with evidence of developing relationships with stakeholders
- Ability to manage and support a caseload
- Ability to influence in a difficult environment
- Ability to work flexibly to cope with the varying demands of the role and achieve desired results
- Ability to work on own initiative and as part of a team
- Excellent time management and the ability to prioritise a workload
- Positive attitude to older and disabled people
- Excellent interpersonal, communication and presentation skills demonstrating the ability to convey messages clearly
Line management experience
Experience of working within a dispersed team across a broad geographical area
Experience of delivering training and presentations
Knowledge of assistive technology – equipment that can help people to live independently at home
Experience of project management
Experience navigating web-based platforms for recruiting volunteers
Good knowledge of social media platforms and how they can be used to engage with stakeholders, both existing and potential
This post requires an enhanced Disclosure and Barring Service check
By applying for this role, you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV will be used and kept only to provide the recruitment services you have requested from us, we will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing CFA.