To set up and attend events and actively recruit, assess (screen) and engage with unemployed clients.
To support and mentor their clients transition to self-employment and their new business start-ups, only up to the point of Commence Trading.
To manage a smooth hand over of clients (typically Non-Universal Credit clients), to the central Volunteer & Mentor Team, once the new business has commenced.
To tutor and be responsible for providing unemployed clients with advice and guidance to assist them to successfully set up & Commence Trading (and go on to maintain their own sustainable SME business). Tutoring on e.g. suitable Business Plans and cashflow plans etc.
To achieve own monthly volume of events, suitable clients screened for progression onto NEA, revenue and contracted outcome KPI targets that contribute to C1 budgets across the division (and any approved re-forecasts).
Build strong relationships with Job Centres and other Stakeholders.
To assist the Contract Manager as needed to make the contract a success each month.
Towards the end of the contract period Start-Up Brokers will be expected to be flexible and also offer all Clients (U/C and non-U/C clients) telephone / distance support, under the direction of the Volunteer & Advice Centre Manager.
Experience and Qualifications required
Strong communicator and training or tutoring of business skills.
Experience in achievement of personal targets each month, as per contracted requirements.
Knowledge and understanding of business processes and strategy, market analysis, pricing, including Sales and Marketing, HR Management, Finance, Production (where applicable), ICT and Project Management, SME business culture and the motivations and aspirations of the owner-managers/directors.
Able to tutor clients to find their own answers and ways of starting and growing their business.
Sound understanding of management accounts and their impact on a business.
Project management, including setting and working to priorities and time planning accustomed to achieving targets.
Experience of effectively managing client relationships.
Ability to manage priorities and work with a high caseload.
Ability to deliver excellent customer service.
By applying for this role, you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV will be used and kept only to provide the recruitment services you have requested from us , we will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing CFA.